Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers.
Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors. Lots of my customers are using it to get in touch with a “quick question” that may not have otherwise been emailed.
Our real-time, built-in translator, breaks down language barriers by automatically detecting and translating chats into the language your customers use.
Our mission was to do the impossible: to develop a chat solution that could drive 3x more chat conversions.To us, this meant thinking about live chat more than just messaging.More Details Our patent-pending Maximum On™ technology ensures 100% uptime Service Level Agreement (SLA) so that your website is always available when your visitors are online.Access the Comm100 mobile apps on both i OS and Android devices, as well as cross-platform compatible web and desktop apps.With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance. Easy to use and integrates well with the Mac desktop application. I was looking for an app that would allow me to answer customers questions through my mobile device and then I found Chatra.
You can switch in an instant — start a conversation in your browser then grab your i Phone to continue on the go. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be “on the fence” or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. I have Chatra integrated on both my US and CDN storefronts, and the mobile app allows me to answer customers from both sites.
Engage in meaningful conversations with website visitors in order to offer product recommendations, promote online specials, increase shopping cart sizes and improve checkout conversion rates.
More Details We make it easy for you to offer live support, which will improve your customer satisfaction ratings.
For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.
A simple, automatic message asking “Hey, can we help you with anything?